“We were challenged with registering our TAYLOR GAS HEATING AIR account to allow us to pay on line. (Please don’t judge us!) We were already frustrated with our failure to get it done without assistance. And along came Justin when we called customer service. We have never met Justin. We don’t know anything about his schooling, family or career; however, through our experience with his troubleshooting skills, patience, sense of humor and just pure delightfulness, we decided that he was well worth the break from a busy day at work to tell somebody (anybody) that Justin is OH SO AWESOME, A RARITY these days in the field of customer service and A GENTLEMAN of the vintage type! Today, we were blessed by his kindness and competence, and we pray that he will be blessed in return! (By the way, we got have our online account and we are happy!) WAY TO GO JUSTIN!”
– Francine H.