“Had to have my tank refilled and inspected. Justin came out and inspected my tank and filled it, but he also saved me money by telling me I would be better off having my tank filled automatically. He was very caring and informative. Told me he would set it all up, and install a device on my tank that would let them know I needed propane. He saved me money and I don’t have to write a check anymore. Justin is a great employee. You are lucky to have him. It’s hard to find good help anymore.”
“On 3/29/24 one of your Propane drivers John Lee delivered propane to my home. My dogs were outside in the back yard so naturally they were barking crazy when they saw the truck. John knocked on my front door and when I opened the door I saw my ticket and he said he put a few dog biscuits in the envelope. I was taken back by his good customer service. It was very thoughtful of him to give both my dogs a little biscuit. We are always so quick to call and complain when something is wrong. I just wanted to take a few minutes to share my experience and to let you know what great customer service he provided!”
“Amazing customer service by Reginald Morris! He was able to assist me and explain the new services Taylor now offers!! Reggie thank you for always helping me”
“LeAndria, the service dispatcher, and Jeff, the technician were great. The part needed took 8 weeks to get but that is the world today. We were scheduled and up and running as soon as it came in. LeAndria stayed in touch throughout and Jeff was courteous, prompt and professional with the repair. We have needed Taylor's assistance on several occasions and they have consistently gone above and beyond. A great company to deal with. Huge thanks to all.”
“Our heat went out in our home – called Taylor gas as soon as they opened up. Before noon that the same day, a technician was able to inspect our unit, diagnose the problem, and give us an estimate to fix the unit.
We converted our whole house to gas a few years ago and are very satisfied with their prompt response to any issue we have faced.”
“I called Taylor Gas to convert my wood burning fireplace to a gas fireplace. From consultation to installation, they were very professional and courteous. They explained everything to me, so there were no surprises. Once the installation was done, they tested to make sure everything connected to the gas lines were still functioning correctly before leaving. They left the house with no trace of the installation left behind. I can't express how easy they made this process for our family.”
“Was given incorrect information about the new boiler. And now I have to wait a very long time to get hot water”
“Chris Mizelle is an excellent delivery man. His prompt service and friendly demeanor makes for a wonderful experience every time that he stops by. We sure do look forward to our deliveries by Chris”
“Our gas delivery has been excellent with Chris Mizelle. He is prompt, friendly, informative and provides excellent customer service. He is amazing and we look forward to when he comes to deliver gas.”