“My HVAC system turned 20 years old this year and I knew it was becoming inefficient and closing in on needing replacement. I reached out to Taylor Gas Co to come perform a system check and asked to have a sales representative come out to price a brand new system. Shawn, the service technician, arrived promptly as promised and was very polite. He worked quickly and gave me a thorough review of my current system's health including identifying parts that were showing wear. He talked me through what absolutely needed replacing and what was more of a nice to have; he was very honest. He spent some time reviewing maintenance plans that could help extend my current system's life and even covered a promotion they had going on. I was very pleased with his service and professionalism. Later in the same day, Steve, the sales rep, came out to help provide quotes on a new system. He spent time going room to room to look at how my house was built and the ducting was laid out explaining how to ensure the most optimal usage out of the system. Ultimately, I decided to go with a new system and after understanding what was important to me, came up with two systems to meet my needs at different price points. He was thorough in his explanations and helped me choose a financing option that was best for me. Again, I was very pleased with his honesty and professionalism. Finally, Dylan and Jeff, the installers, arrived to install the new system. They were prompt and talked me through a few things and gave me an estimated completion time. The system was installed within the estimated time and cleaned up after themselves. Overall, my experience with all of Taylor Gas Co employees was exceptional and I would recommend them to anyone looking for HVAC maintenance or a new system. 5 stars!!”
“The workers were amazing to everything to make the job. Give us some new as possible.”
“Jimmy did a great job getting my gas fireplace ready for the season. Clean and running better than it has in years. He also helped educate me on best operating practices.”
“Worker was concise and easy to understand and showed what he was explaining to make sure I understood”
“Worker was concise and easy to understand and showed what he was explaining to make sure I understood”
“I can’t say enough good things about Taylor Heating and Gas and Dylan! From start to finish, the entire experience was outstanding. Dylan, was truly exceptional, professional, knowledgeable, and genuinely kind. He gave our fireplace a complete cleaning and tune-up, and by the time he was done, it looked and worked better than ever.
What really stood out, though, was Dylan’s care and attention to detail. He walked us through everything he was doing, explained how to keep our fireplace running safely and efficiently, and made sure we were completely comfortable with the results. On top of that, he was so patient and warm with our endlessly curious 6-year-old — answering every “why” and “how” with a big smile and genuine enthusiasm.
It’s rare these days to find service that combines expert craftsmanship, professionalism, and true kindness, but that’s exactly what we experienced. I wouldn’t hesitate to recommend Taylor Heating and Gas, and especially Dylan, to anyone looking for reliable, high-quality fireplace maintenance or repairs. Absolutely five-star service!!!”
“I needed my gas fireplace looked at and Taylor sent Jeff Windsor to check it out. Jeff gave it a thorough inspection and taught me a lot about how it works and how to maintain it. He answered all of my questions and quickly had it working great. I’m glad I called Taylor Gas.”
“Products were just what I had hoped for to supplement heat in my cottage. Installation team Jimmy Jordan and William Barnes did high quality work, a very professional installation and communicated well for final installation. They explained very clearly the operation of the heaters”
“Great customer service. Cleaned fireplace and gave tips on future maintenance.”