“I recently had the pleasure of working with Steve M, Dylan, and Shawn for the purchase, installation of a new air conditioning system in my home, and I couldn't be happier with the entire experience. From start to finish, their professionalism, expertise, and commitment to customer satisfaction were evident.
The initial consultation was thorough and informative. The Steve took the time to understand my needs, assess the space, and recommend the best system for my home. I was impressed by their knowledge and the range of options they presented, all while ensuring I understood the benefits and costs associated with each choice.
On the day of installation, the Dylan and Shawn arrived promptly and got to work immediately. Their efficiency and attention to detail were remarkable. They handled my home with care, ensuring that the installation process was as clean and non-disruptive as possible. The technicians were courteous and respectful, keeping me informed throughout the process and answering any questions I had.
The installation itself was flawless. The new system works beautifully and has already made a significant difference in the comfort of my home. It's quiet, efficient, and exactly what I was hoping for. The team also took the time to walk me through the operation and maintenance of the new unit, which I greatly appreciated.
What truly sets Steve M, Dylan, and Shawn apart is their commitment to quality and customer service. They followed up a few days after the installation to ensure everything was working perfectly and that I was satisfied with the service. This level of care and attention is rare and highly valued.
I wholeheartedly recommend Taylor Gas specifically Dylan and Shawn for anyone in need of air conditioning installation. Their expertise, professionalism, and dedication to customer satisfaction make them the best in the business. Thank you, Steve M, Dylan, and Shawn, for making my home a cooler, more comfortable place to be.
Since the installation the ac has been running smooth, I heard a rattling sound, at 845 I sent a video to Steve and at 935 he called and said they would have someone out to check. Turned out it wasn’t anything big or anything and just required the screen to be tightened.”